Privacy Policy
Last updated: 2026-06-01
1. Information We Collect
We collect: the email address you provide at registration, account usage data (such as request counts and spending), and technical information (IP address, browser type).
2. How We Use Information
2.1 To provide and maintain the service
2.2 To process payments and refunds
2.3 To send service notifications
2.4 To improve service quality
3. Data Security
3.1 We do not store the content of API calls (chat messages, prompts, etc.).
3.2 All data transmission uses TLS 1.3 encryption.
3.3 Personal data is stored on secure servers with regular backups.
4. Data Retention Periods
4.1 Account information: During account lifetime and 30 days after deletion.
4.2 API call records: Retained for 90 days for billing and reconciliation.
4.3 API call content (chat messages, prompts, etc.): Not stored.
4.4 Payment records: Retained for 5 years (legally required).
4.5 Technical logs: Retained for 6 months for security auditing.
5. Cookie Usage
5.1 Essential Cookies: Used for authentication and account security, cannot be disabled.
5.2 Functional Cookies: Remember your preferences such as language, can be disabled but may affect experience.
5.3 Analytics Cookies: Help us understand website usage, can be disabled.
5.4 You can manage or delete cookies through your browser settings.
6. Information Sharing
We do not sell, rent, or share your personal information with third parties unless: you have given explicit consent; the law requires it; or to protect our legitimate rights.
7. Your Rights
7.1 Access and update your personal information
7.2 Request deletion of your account
7.3 Export your data
8. GDPR Data Subject Rights
8.1 Right of Access: You have the right to obtain a copy of your personal data that we hold.
8.2 Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
8.3 Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request deletion of your personal data.
8.4 Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
8.5 Right to Object: You have the right to object to our processing of your personal data based on legitimate interests.
8.6 Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw consent at any time.
8.7 To exercise these rights, please email [email protected].
9. CCPA Consumer Rights
9.1 Right to Know: You have the right to know the categories of personal information we have collected in the past 12 months and their purposes.
9.2 Right to Access: You have the right to obtain the personal information we have collected about you.
9.3 Right to Delete: You have the right to request deletion of your personal information (subject to legal exceptions).
9.4 Right to Opt-Out: You have the right to opt-out of the sale of personal information (we do not sell personal information).
9.5 Right to Non-Discrimination: Exercising your CCPA rights will not result in discriminatory treatment.
9.6 To exercise these rights, please email [email protected].
10. Cross-Border Data Transfer
10.1 Our servers are located in Singapore.
10.2 When you call the API, your requests may be forwarded to upstream model providers located in other countries/regions.
10.3 We enter into data processing agreements with upstream providers to ensure compliance with applicable data protection laws.
10.4 API calls from EU users may involve data transfer outside the EU, and we will take appropriate safeguards.
11. Contact Us
For privacy-related questions, contact: [email protected]